Contact Us - New Zealands Favourite eBike Store

Please feel free to get in touch with us if you have any questions or concerns regarding any of our products.  All of our parts, service and warranties are handled in New Zealand. 

Warranty:  we extend a warranty on the following items:-  

 Forks and Frame:- guarantee for 6-months after purchase    

 Electronic components:- guarantee for 12-months after purchase

These warranties do not cover wear and tear nor damage caused by rider being involved in an accident nor the e-Bike being stolen and damaged by any third party. Warranty covers parts only and does not include labour content with any repairs or servicing. Nor does it cover any modifications to the e-Bike undertaken following purchase.     

Email:       info@olivenz.com   

                  ian@olivenz.com

Cellphone:    Ian  027 235 8454

Mail:         Olive Agencies (NZ) Limited

                 P O Box 116

                 Amberley, NZ.